Dive Brief:
- Josh Bersin, a leading expert on learning management, told "Firing Line with Bill Kutik" that video is now a key component of the best corporate learning systems and that numerical rating systems for employee performance evaluations are on their way out.
- Bersin, principal, Bersin by Deloitte, Deloitte Consulting LLP, made his comments at the debut of the fourth edition of the HR Tech-focused broadcast-quality video interview program on YouTube.
- As part of the interview, Bersin also said that Deloitte Consulting LLP research has found that only 15% of organizations surveyed believe the time they spend on performance management is worth it.
Dive Insight:
"Corporations have to get good at video, and many still are not there," Bersin said on the show. He added that young people are entering corporations and finding that the learning experience inside the company is not nearly as nice as the learning experiences on YouTube or external providers, and that's created a huge amount of stress on internal learning organizations.
Bersin also said that many employers are learning that performance ratings can be counterproductive.
"The problem with the rating is it [can] immediately make the employee defensive," Bersin said. "It [can] create an adversarial relationship between the manager and the employee which we don't want to have, and [can] actually reduce job performance."
