The Latest

  • Employees and customers are seen in a retail store.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    People who eagerly seek out managerial positions may be least suited for the roles

    Good managers may be more important to overall company success than the combined skills of their teams, but not all are suited for such, per a study.

  • Image attribution tooltip
    Adrian Bretscher via Getty Images
    Image attribution tooltip

    Companies aren’t prepared for how AI is accelerating impersonation attacks, report shows

    Businesses generally aren’t taking a proactive enough approach to blocking schemes that spoof their leaders’ identities, security firm Outtake said.

  • Image attribution tooltip
    Spencer Platt via Getty Images
    Image attribution tooltip

    Feds propose mandatory E-Verify participation for federal grant recipients

    The rule would provide an “additional safeguard” to existing employment eligibility requirements, according to the White House Office of Management and Budget.

  • A stethoscope rests on a medical insurance claim form.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    1 in 5 U.S. adults denied doctor-recommended care, Commonwealth Fund finds

    Americans are increasingly frustrated about being blocked off from care, which results in worse health outcomes and financial stress, per the new study. 

  • A person holds up their shirt  to show a patch that says "Dexcom G6" on their stomach. They're holding a black, square device with a tube.
    Image attribution tooltip
    Spencer Platt via Getty Images
    Image attribution tooltip

    EEOC reminds employers the ADA applies despite tech advances

    A worker with diabetes was allegedly denied breaks to check his blood sugar and fired after an electronic monitoring system recorded too many breaks.

  • Immigrants Naturalized As US Citizens at USCIS
    Image attribution tooltip
    John Moore via Getty Images
    Image attribution tooltip

    What to do when immigration authorities visit a remote employee’s home

    Typically conducted by U.S. Citizenship and Immigration Services, visits to home office operations can feel substantially more intrusive than to a worksite, one attorney told HR Dive.

  • A person working on a laptop in an airport.
    Image attribution tooltip
    Brandon Bell / Staff via Getty Images
    Image attribution tooltip

    6 stories on how remote work is faring

    There’s “a pattern companies don’t advertise: Where you work determines not just your lifestyle, but your earning power,” a JobLeads manager said.

  • Dan Schulman
    Image attribution tooltip
    Alex Wong via Getty Images
    Image attribution tooltip

    Verizon CEO: AI will take over ‘a large percentage’ of customer service

    Artificial intelligence “will dramatically improve our ability to satisfy customers,” Dan Schulman said. 

  • A white t-shirt that says "I'm on fire"
    Image attribution tooltip
    Dimitrios Kambouris via Getty Images
    Image attribution tooltip

    Week in review: The hidden opportunity in menopause benefits

    We’re rounding up last week’s top stories, from the effect of remote work on young people’s unemployment to the current state of upskilling.

  • Two women in business clothes sit on a stage and have a conversation in front of a "Fortune Workplace Innovation Summit" sign.
    Image attribution tooltip
    Permission granted by Fortune
    Image attribution tooltip

    EEOC dumps strategic enforcement plan, adopts Trump-friendly alternative

    The new plan focuses on DEI-based discrimination, anti-American bias and more.

  • Military personnel and their families stand in their uniforms at an event in an auditorium.
    Image attribution tooltip
    Eros Hoagland via Getty Images
    Image attribution tooltip

    Police officer’s military leave bias case revived despite employer’s concessions

    A Florida city provided the plaintiff back pay and other corrective actions, but federal law permitted him to pursue other relief, the 11th Circuit held.

  • The headquarters of the U.S. Equal Employment Opportunity Commission in Washington, D.C.
    Image attribution tooltip
    Ryan Golden/HR Dive
    Image attribution tooltip

    Proper 21 ran afoul of pregnancy law by firing worker on maternity leave, EEOC alleges

    Operators of the Washington, D.C., restaurants allegedly pressured a floor manager to take early maternity leave and fired her when she asked for two additional weeks off, according to an EEOC lawsuit.

  • An aerial view shows Walt Disney World Resort in Orlando, Florida.
    Image attribution tooltip
    Joe Raedle via Getty Images
    Image attribution tooltip
    BLS jobs report

    Job gains in May paint a tale of two realities, economists say

    While data from the past three months were revised upward to indicate more growth, unemployed workers may still be struggling to find jobs.

  • Robotic hand reaches out to touch human hand
    Image attribution tooltip
    Oli Scarff via Getty Images
    Image attribution tooltip

    Leaders who can’t see worker problems are creating a ‘dignity debt’

    As artificial intelligence tools create heightened productivity demands, a significant percentage of workers are stressed and crave more transparency at work.

  • brian armstrong, crypto lawsuits, SEC
    Image attribution tooltip
    Matt Winkelmeyer / Staff via Getty Images
    Image attribution tooltip

    AI cited as top reason for US job cuts for third straight month

    The technology was tied to a record 38,579 U.S. layoffs in May, accounting for 40% of all job cuts for the month.

  • A U.S. Department of Labor sign is see outside the agency.
    Image attribution tooltip
    Kate Tornone/HR Dive
    Image attribution tooltip

    OSHA inspector sues DOL, alleging manager sexually harassed her

    Employers may be automatically liable when supervisors harass employees, the government has previously warned.

  • A customer works on a computer inside a Starbucks location.
    Image attribution tooltip
    Scott Olson / Staff via Getty Images
    Image attribution tooltip

    This week in 5 numbers: Remote work may be hurting college grads

    Here’s a roundup of numbers from the last week — including how artificial intelligence will affect customer service jobs.

  • Menopause stigma awareness campaign
    Image attribution tooltip
    Noam Galai via Getty Images
    Image attribution tooltip

    Menopause leave is ‘a missed opportunity’ for employers, NFP says

    Menopause symptoms typically occur during a woman’s peak career years and can contribute to lower productivity, greater absenteeism and even workforce attrition, one report found.

  • A small robot uses an antique Olivetti Programma 101 computer.
    Image attribution tooltip
    Stefano Guidi via Getty Images
    Image attribution tooltip

    HR teams say they continue to rely on manual workarounds despite new HCM systems

    Companies invest in complex programs designed to facilitate daily tasks, but poor implementation leads to few workers actually using them, a Strada report indicates.

  • A headset hangs on an empty call center cubicle
    Image attribution tooltip
    William Thomas Cain / Stringer via Getty Images
    Image attribution tooltip

    Half of current customer service jobs will be lost to AI by 2030, Forrester predicts

    “There are humans today doing jobs that don't require the level of intelligence that a human has,” Forrester’s Max Ball said. “That work is going to go away.”

  • Workers prepare orders behind the counter at a coffee shop.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    Front-line managers are key to making improvement plans work, survey finds

    Managers who oversee front-line workers are best suited to know what’s happening on the front line, why it’s happening and where to focus next, according to a SafetyCulture report.

  • A person is seen through the window of a coffee shop, working on a laptop.
    Image attribution tooltip
    Adam Gray / Stringer via Getty Images
    Image attribution tooltip

    Why has youth unemployment risen so dramatically? It may not be AI.

    Artificial intelligence can’t explain the disparity in hiring between generations, an analysis from the Federal Reserve Bank of New York noted.

  • Packages move down a conveyor belt at an Amazon same-day delivery facility in Orlando, Florida, on Dec. 2, 2024.
    Image attribution tooltip
    Miguel J. Rodriguez Carrillo via Getty Images
    Image attribution tooltip

    Amazon not liable for contractor’s medical emergency, district court rules

    While courts have said there may be a “strong moral and humanitarian obligation” to inspect situations that set off an alarm, there is no legal requirement to do so, per the order.

  • Illinois card fee interchange law litigation retail restaurants
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Illinois pushes back against Trump in move to ban disparate impact bias

    Practices such as strength tests or criminal background checks have been the subject of disparate impact challenges in the past.

  • An image of computer code displayed on a white screen in black type.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    How a hiring algorithm is audited can disguise bias, study finds

    Modern recruiting is marked by an “algorithmic monoculture” in which only a small number of vendors supply applicant screening algorithms, Stanford researchers said.