Dive Brief:

• In an American Payroll Association (APA) study, 82% of U.S. employees said they have access to an online self-service portal their employers provide. The 2017 Getting Paid In America survey revealed that workers appreciate being able to review their pay and benefits information online.
• Such portals allow for personalized views of scheduling, time tracking, pay and other people-oriented information, the association said. This helps them feel valued and empowered, according to the APA.
• The survey also found that 64% of the respondents prefer to access the portal on their desktop computers at home. Smartphones and laptops were popular ways to access the portal, as well.

Dive Insight:

Employees are empowered to own their pay and benefits information when they can access it on their own, rather than trying to track it separately or requesting information from HR. And empowering employees and enhancing their workplace experience are key to their engagement.

Employer-operated portals used to focus primarily on offering benefits-related information. The addition of compensation, time tracking, scheduling and other employment data further enhances workers' experience. And with 82% of employees reporting that they have access to such information, it seems that employers are recognizing these benefits.