Dive Brief:
- With the rise of the global marketplace, companies are building employee teams around the world to access diverse skill sets, set low-cost workforce parameters and utilize around-the-clock business hours.
- According to a recent research report, more than 25% of global team failures, such as seeing a project not move forward due to lack of an effective decision-making process, stem from a lack of proper management or inflexibility.
- Employers need to be aware of the different working cultures, expectations and other hurdles that they can encounter while managing global teams.
Dive Insight:
According Best Practices, LLC, recent benchmarking research involved 59 representatives with an average of 11 years’ experience in working with global teams or in helping people work better together globally via best practices in avoiding those specific issues.
Some suggestions from respondents included increased engagement/ motivation activities for staff and entry level positions, including joining teams together behind common goal, and using talent management strategies focused on breaking down traditional barriers.
In terms of improved communication and knowledge sharing, respondents mentioned fostering relationships with global execution unit employees, global teams using the same language and an integrated schedule, using a single system of operation, and tools implemented globally to ensure increased sharing and collaboration.