Some fields, especially IT, tend to promote employees based on technical expertise, but that can leave new managers unprepared to lead, according to a May 16 report from Info-Tech Research Group.
To effectively address that gap, training sessions need to help new managers build better habits rather than simply learn new ideas and policies, the organization’s research suggested. Regularly applying the new knowledge and learned skills will make the greatest difference, it said.
“Effective manager training should prioritize trainee-centric instruction, focusing on essential skills and their practical application,” Jane Kouptsova, research director at Info-Tech Research Group, said in a statement.
“By enabling managers to apply what they learn daily, organizations can better support their managers and improve overall performance,” she said.
Manager training programs are most effective when newly acquired skills are applied within 48 hours of learning, according to the report. In addition, effective training programs are associated with better team engagement, stakeholder satisfaction, decision making, workplace culture and a culture of trust and transparency.
To do this, training programs should be tailored specifically to the managerial role and be aligned with departmental business goals, according to the report. Applying that knowledge is critical, especially with three key components:
- Personal commitment: Training activities should foster accountability and a culture of continuous improvement.
- Learning structure: Training activities should be customized to allow for flexibility and continuous learning self-evaluation.
- Organizational support: Training should be incorporated into the organizational culture, with opportunities for new managers to implement skills on the job and receive feedback.
Across industries, organizations are facing a large leadership gap, according to recent research, which has made manager training even more vital this year. Upcoming leaders, including front-line managers, may need the most focus when it comes to leadership training, communication skills and project management upskilling.
Coaching has also become a popular way to prepare and invest in managers, sources have told HR Dive, especially for practical, people-focused skills such as recruitment, conflict resolution and diversity and inclusion efforts.
