How one firm’s ChatGPT experiment recovered from ‘total failure’

At SHRM's annual conference, a speaker shared a case study in testing the abilities and limits of generative AI.

By Kathryn Moody • June 24, 2024

Target to roll out generative AI chatbot for store employees

The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

By Nate Delesline III • June 24, 2024

Explore the Trendline➔

What HR pros need to know about AI in the workplace

HR professionals may be wary of using certain AI technologies in their work, but research indicates the broader workforce is forging ahead.

By HR Dive staff

Human capital renaissance: ServiceNow CPO on AI, workplace well-being and the war for talent

AI at work is undeniably making waves: It’s time to embrace it, Jacqui Canney says.

By Caroline Colvin • June 13, 2024

ACLU asks FTC to probe Aon AI employment assessment tools for bias

The organization also wants the agency to block the company from making allegedly deceptive claims in its marketing and to pause the sale of the tests.   

By Robert Freedman • June 5, 2024

Enabling new leaders by evolving your AI upskilling practices

Acknowledging AI’s role in your business evolution is just the beginning. Find out how can you can enable your employees with a reskilling plan.

June 3, 2024

Colorado governor signs bill outlawing AI job discrimination in 2026

Deployers of certain AI systems must take “reasonable care” to prevent discrimination, such as by completing impact assessments and providing consumer disclosures.

By Ryan Golden • May 20, 2024

Employers should include workers in AI plans, DOL says

The agency outlined a list of eight “AI Principles for Developers and Employers” on Thursday, following up on a 2023 directive from the White House.

By Ryan Golden • May 16, 2024

Meta to shut down Workplace platform, underscoring AI focus

Facebook’s parent company will wind down the tool by 2026, giving customers the option to migrate to Zoom’s Workvivo platform.

By Roberto Torres • May 14, 2024

2024 will be the year ‘AI at work gets real.’ But are employers ready?

Employees also are unwilling to wait for advice and are planning to skill up independently, a Microsoft report says.

By Kathryn Moody • May 14, 2024

Employers split on using generative AI for HR as legal risks loom

AI’s status as a mere curiosity for HR did not last very long, but a new Littler Mendelson survey suggests there may still be a significant level of hesitancy from organizations.

By Ryan Golden • May 9, 2024

How GoDaddy’s head of sustainability approaches DEI

Kami Hoskins presents a case study of how pay parity and representation — the “E” and “D” in DEI — can be key objectives in sustainability work.

By Caroline Colvin • May 8, 2024

Workday should face lawsuit alleging its AI screening tool is biased, EEOC argues

An individual alleged the company’s software catered to the prejudicial preferences of the employer-client, according to an amended complaint.

By Kate Tornone • April 17, 2024

HR is often left out of AI strategic planning, report says

But HR plays a key role in ensuring responsible adoption of AI takes place, according to McLean and Co., meaning leaders have an opportunity to step in.

By Laurel Kalser • April 17, 2024

Home Depot confirms breach of employee data

The retailer said a vendor error led to the exposure of identifiable information of some employees.

By Nate Delesline III • April 9, 2024

Finding workers is complex, but your solution shouldn’t be

For businesses that want to simplify while scaling and optimize while growing, it’s time to see the truth behind the misconceptions and take advantage of tech-enabled benefits.

April 8, 2024

How CHROs can build a data-driven HR function

HR teams need pros that can play three key roles: the analytics expert, the decision enabler and the strategic consultant, write two Gartner specialists.

By Alex Chertoff and Tim Pasto • April 5, 2024

Although 80% of companies are investing in AI, half aren’t sure how to use it

A lack of organizational expertise, as well as employee skepticism and lagging regulations could affect AI adoption.

By Carolyn Crist • March 18, 2024

Golden Corral faces class-action suit over 2023 data breach

If recent years have made anything clear to HR, it’s that employer databases are prime targets for cybercrime.

By Ryan Golden • March 1, 2024

Replaced by AI? Klarna news may confirm workers’ worst fears

FOBO, or “fear of becoming obsolete,” has long plagued workers concerned about AI replacing their jobs.

By Caroline Colvin • Feb. 29, 2024

3 ways DHL Supply Chain is driving employee retention

Automation, technology and data have helped the company retain workers and reduce turnover across its sites.

By Kelly Stroh • Feb. 28, 2024

Employees have mixed feelings about AI, Slack finds

As adoption grows, more than one-quarter of surveyed desk workers are concerned about the impact of AI implementation.

By Lindsey Wilkinson • Feb. 27, 2024

Streamline global hiring and HR compliance globally with Deel AI

Explore how Deel's AI tools can assist HR and legal teams throughout various stages of the hiring and compliance process, including workforce planning, hiring, onboarding, and more.

Feb. 26, 2024

The future of employee experience: empower, engage, enable

Discover how next-generation HR technology helps leaders anticipate shifting employee expectations, create community proactively, and build a resilient workforce.

Feb. 20, 2024

Bias, privacy issues challenge generative AI use: Forrester

Nearly one-third of AI decision-makers say teams’ lack of technical skills is the biggest barrier to adoption, according to Forrester data. 

By Lindsey Wilkinson • Feb. 12, 2024

How to lose a hybrid employee in 4 ways (in video!)

As we celebrate relationships this week, check out the four hybrid work pitfalls that can ruin a good connection (and get tips to avoid them).

Feb. 12, 2024