Most Americans oppose using AI to hire and monitor workers, Pew says

Two-thirds of respondents said they would not want to apply for a job that uses AI to assist with hiring decisions.

By Ryan Golden • April 21, 2023

IT managers say surveillance tools create worker anxiety, burnout

Productivity monitoring tools may lead to declining employee loyalty and reduced trust in leadership, according to a 1E survey.

By Ryan Golden • April 20, 2023

Explore the Trendline➔

What HR pros need to know about AI in the workplace

HR professionals may be wary of using certain AI technologies in their work, but research indicates the broader workforce is forging ahead.

By HR Dive staff

NYC will enforce restrictions on AI in hiring starting July 5

The city published a final rule last week providing guidance on which tools are to be regulated and how bias audits must be conducted.

By Ryan Golden • April 11, 2023

Macy’s chief stores officer on how the department store is rethinking its labor force

The retailer is responding to the changing role of stores by putting more tech tools in its associates’ hands.

By Nate Delesline III • March 28, 2023

AI is coming to Google Workspace, too

AI-crafted job descriptions in Google Docs are one example of the Workspace integration Google is touting.

By Caroline Colvin • March 16, 2023

AI issues hitting HR from ‘everywhere at once,’ former EEOC chair says

Tools developed appropriately may be able to help with DEI initiatives — but therein lies the problem, experts said during a SHRM panel. 

By Laurel Kalser • March 9, 2023

Lawsuits allege Kroger payroll transition glitch led to missed, incorrect paychecks

Payroll and timekeeping systems changes have exposed companies to legal risks in recent months.

By Ryan Golden • March 2, 2023

How HR can help prevent a workplace shooting

Many warning signs simply go unreported, ClearForce CEO Tom Miller told HR Dive.

By Emilie Shumway • Feb. 16, 2023

Most employees using ChatGPT, other AI tools for work aren’t telling their bosses

The rise of ChatGPT and other generative AI programs has the potential to change a number of industries, but such tools also have limitations.

By Ryan Golden • Feb. 7, 2023

Employee surveillance is a counterproductive ‘shortcut’ for managers, executive says

Sixty-eight percent of managers said they believed employee monitoring technology improved performance, according to a 15Five survey, but most employees disagreed.

By Ryan Golden • Jan. 31, 2023

Five Guys says breach may have compromised applicant data

The fast food chain said in letters to consumers that it first became aware of the breach in September 2022.

By Ryan Golden • Jan. 10, 2023

UKG lost, destroyed employee data, P.F. Chang’s alleges in lawsuit

The suit is the latest in a year of headaches for UKG.

By Ryan Golden • Jan. 10, 2023

Could the ‘comprehensive learner record’ solve a hiring headache?

The initiative is intended to make up for the shortcomings of the academic transcript, but it faces tough competition.

By Chris Gaetano • Jan. 3, 2023

Is the metaverse the answer to hybrid work’s engagement problem?

VR, AR and similar technologies hold promise, but specific workplace integrations are “fairly exotic” at present, one analyst told HR Dive.

By Ryan Golden • Dec. 19, 2022

NYC delays enforcement of AI in hiring law to April 2023

Many prominent HR stakeholders have submitted public comments asking for clarification on the regs.

By Ryan Golden • Dec. 14, 2022

The responsibility of TD professionals in the ethics of artificial intelligence

What is your role as a talent development professional in ensuring artificial intelligence is used ethically?

Dec. 12, 2022

What does AI without bias look like?

Inequitable framing, biased data and human prejudice can be augmented by artificial intelligence. But can AI address bias and reduce it?

By Caroline Colvin • Dec. 7, 2022

HR, health thyself: A comprehensive and collaborative HR “physical”

The success of HR “health checks” hinges on ensuring that they are sufficiently comprehensive, data-driven and collaborative.

By Fran Maxwell and Kim Lanier • Nov. 28, 2022

HR data is sought after on the dark web. How can employers protect worker info?

System access, data retention and device use policies are a good start.

By Brian Eastwood • Nov. 8, 2022

Surveillance, AI tech may violate labor laws, NLRB general counsel says

Jennifer Abruzzo’s Oct. 31 memo is the latest in a long line of signals that the Biden administration will scrutinize workplace tech, a management-side attorney told HR Dive.

By Ryan Golden • Nov. 1, 2022

What the White House’s ‘AI Bill of Rights’ blueprint could mean for HR tech

The use of AI in hiring, recruiting and surveillance has shifted from a topic of speculation to tangible reality for many workplaces.

By Ryan Golden • Oct. 18, 2022

Why the world is leaving employee intranets behind

Find out how intranets failed to seize the moment and why the world is moving on.

Oct. 17, 2022

Robots at work may prompt burnout — but aren’t replacing people yet

“Most people are overestimating the capabilities of robots and underestimating their own capabilities,” one researcher said.

By Kathryn Moody • Oct. 14, 2022

As NYC restricts AI in hiring, next steps remain cloudy

Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

By Brian Eastwood • Oct. 7, 2022

Why IT needs HR and HR needs IT

Fleetcor’s HR and IT teams rely on each other to streamline operations, widen visibility and boost employee experience. It's a symbiotic relationship that benefits all parts of the business.

By Lindsey Wilkinson • Sept. 28, 2022